To our valued partners,
As the impacts of the COVID-19 pandemic continue to unfold, Lumascape remains focused on protecting our employees, supporting our communities, and keeping our stakeholders around the world up to date on any impacts to our business. Our focus is to maintain operations in accordance with the latest guidance from public health officials from around the globe.
Below is the current status of our operations:
Manufacturing: All domestic and international manufacturing facilities are running at capacity to meet current and future customer needs.
Inventory: We are optimizing production and incoming delivery logistics to ensure continued strong inventory levels of raw components to continue to meet your needs.
Shipping: Our freight and logistics operations are currently fulfilling orders without obstacle.
Business Travel: We are drastically reducing business travel for most of our field teams and home office personnel until further notice. Our teams are available remotely to support you and your business.
Customer Service and Technical Support Operations: All Customer Service and Technical Support personnel are fully operational to process orders and provide assistance.
We are committed to providing you the best possible support as we work through this situation. There are many unknowns for all of us in this new environment, but we will do everything we can to meet your needs while keeping our employees and our customers safe. We will continue to update you as events change.
Sincerely,
Gorana Saula
Chief Executive Officer